Enterprise Resource Planning System Implementation Influence on Firms’ Performance: A Systematic Review

Arman Akhmetov, Victor Zhamuldinov

2025

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Data confidence 70 medium

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Abstract

The study explores the influence of enterprise resource planning system (ERPS) implementation on firms’ performance the help of changes in management practices, management control system, and critical successes factors (e.g., top management support, training and education, communication and compatibility). Systematic literature review (SLR) was used to evaluate the different papers from Scopus database and 2017 up to 2024 were the year limit for this study. The findings revealed that ERPS has an influence on firm performance and critical factors have relationship between ERPS, changes management practices, and management control system. The study suggested that ERPS model, ERPS consultants and ERPS implementation are more beneficial for firm performance with the help of critical success factors. In conclusion, ERPS model is the good application for better firm performance, and it can benefit to improve the output of the industries in long term sustainability.