In short
- What we keep
- The email, name and password hash from registration, your subscriptions and saved settings, and the text of your support requests. Page views are counted only in aggregate.
- Where
- On servers in the Republic of Kazakhstan.
- How to delete it
- Yourself, in your account settings. You can also download a copy of your data there.
The platform processes personal data in accordance with the Law of the Republic of Kazakhstan on Personal Data and Their Protection, and, for users located in the European Union, the General Data Protection Regulation (GDPR). The platform is the data controller for all personal data processed in connection with your use of this service.
What data we process
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Account
Email address, display name, and a hashed password, provided by you at registration.
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Sessions
Session tokens and login timestamps used to maintain your authenticated session securely.
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Personalization
Saved ranking profiles, journal subscriptions, and report templates that you create while using the platform.
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Support
The contact email address and message content you submit when contacting our support team.
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Analytics
Aggregate page-view and feature-usage data. We do not build individual behavioural profiles.
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Telemetry
Anonymous page-load metrics collected to improve the service. Telemetry contains no personal data.
Purposes of processing
- Providing and operating the platform and its features.
- Authenticating your identity and maintaining your session.
- Personalizing your experience based on your saved settings and preferences.
- Responding to support requests and resolving issues you report.
- Improving the platform through analysis of aggregate usage patterns.
Data residency and storage
Where data is stored Servers in the Republic of Kazakhstan
Users in the European Union should note that any transfer or processing of their data is carried out on a GDPR-compliant legal basis. We apply appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, or disclosure.
Retention periods
| What is retained | For how long |
|---|---|
| Account data | As long as the account is active |
| Security and audit logs | At least 12 months |
| Support requests | Handling period plus a limited period thereafter |
| Deleted-account data | Removed per the retention schedule |
Your rights
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Access
You may request a copy of the personal data we hold about you.
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Rectification
You may request correction of inaccurate or incomplete personal data.
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Erasure
You may request deletion of your personal data. You can delete your account and the associated data yourself from your account settings.
In the European Union, under the GDPR
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Portability
You may request your personal data in a structured, machine-readable format.
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Objection
You may object to processing carried out on the basis of legitimate interests.
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Complaint
You may lodge a complaint with the supervisory authority in your EU member state.
Contact
To exercise any of your rights, or for questions about how we handle your personal data, please contact our support team. We will respond within a reasonable time and in accordance with applicable law.