Abstract
Human resource management is currently widely used in the hotel industry. However, such case studies are rare. We conducted a study to determine the role of human resource management, which affects the increase in the efficiency of a hotel enterprise. The result showed that, firstly, human resource management in the hotel industry has entered the information age; moreover, e-HR can provide information sharing and a basis for decision-making when it comes to the deployment phase of the human resource management strategy. Unfortunately, human resource management, due to the nature of quantitative assessment, has had a limitation in meeting the personal requirements of human resource management.