Abstract
This paper proposes the Decision-Making and Trial Evaluation Laboratory (DEMATEL) method to assess the requirements of risk factors in the supply chain of agricultural products. It can be said that the supply chain of agricultural products is the most vulnerable to various risks. The risks may differ depending on the area (operational, economic, social, and environmental). Our objective in this paper is to determine the importance of each risk factor and their interrelationships to prioritize the most significant risks for further eliminate or mitigate them. To achieve this, we used the DEMATEL method on a specific dataset and compared our proposed method with fuzzyDEMATEL. The results underscore that the central risk factor requirements revolve around Enhanced customer service and Controlling carbon emissions and pollution. Furthermore, we categorized the risk factors into two groups: cause and effect. Consequently, we noted slight variations between the outcomes of the methods, indicating the effective identification of critical risk factors by both approaches.