Abstract
The study of the needs of the elderly population for medical, social, and psychological assistance and the improvement of the organization of these types of assistance is a crucial task in the healthcare system of Kazakhstan. This underlines the relevance of our research, which involves an analysis of the needs of the elderly for medical, social, and psychological assistance. The purpose of the study: to analyze the need of the elderly population of Almaty for medical, social and psychological assistance of the needs of the elderly population for medical, social, and psychological assistance. Methods. The study involved doctors and nurses working at the central city polyclinic in Almaty during the examination period. Results. As a result of the study, it was determined that the polyclinic is staffed with psychologists. 37.5% of doctors and nurses indicated that psychologists conduct educational training for elderly patients, while 39.3% of respondents stated that psychologists provide advisory psychological assistance (χ2=15.2; p=0.0001); 12.5% mentioned that special schools are organized for patients (χ2=27.1; p=0.0001). Conclusions. In conclusion, it is essential to consider the peculiarities of providing medical, social, and psychological assistance to the elderly when planning and organizing primary healthcare in outpatient and polyclinic organizations.