Abstract
The article gives an overview of the updated analysis of the concept and nature of “quality”. The present research on systematic review of literature of scientific articles and theoretical documents is aimed at identifying concepts, theories, and research trends and methods linked to the quality management in educational setting. The review findings demonstrates that theoretical papers, such as reports, policies, and concepts of the concept “quality” identifies three common approaches to the concept “quality”: quality as a process, as a procedure and as a result. Analysis of the empirical papers revealed that the most prominent concepts were the quality assurance, control, and quality culture in education setting. Following the inductive analysis, this study investigated common research trends and conceptual framework how the “quality” concept is defined in educational setting. Different data analysis techniques have been applied in this article. Meanwhile, the definition of the concept “quality” includes content analysis, descriptive analysis, and inferential analysis.