Abstract
Abstract. Nowadays, information technology is widely implemented in various spheres of life, including health care. This paper presents a web-based pharmacy monitoring service that plays an important role in improving the accessibility and convenience of health care. The article covers the development of pharmacy business processes, highlighting key performance factors such as sales performance and service levels. The web service architecture provides secure storage of medication and pricing data. The service is designed with simplicity and intuitiveness in mind, making it easy to order medications for different user groups. The analytics and reporting components provide management with the tools to make informed decisions based on sales data. The security and confidentiality of medical data is an important consideration. Web service development and maintenance requires an integrated approach, providing a reliable, convenient and secure service for medication ordering and pharmacy monitoring. Keywords: web service, monitoring, business processes, medication, databases, interface, architecture.