Use of Mechatronics and Software-as-a-service for Enhancing Total Quality Management in the Manufacturing Industry

2022

Closed access Metadata (CSL-JSON)
DOI 10.1109/iciccs53718.2022.9788255
Data confidence 70 medium
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Abstract

Quality management within a company ensures high quality of product, after elimination of defects and developing continuous changing process. Managing quality process of the manufacturing unit is the key aspect to ensure loyal customers. As a result, it can be stated that engaging mechatronics as an effective admin dashboard template to improve quality management process within a manufacturing company will be the most essential aspect. This user-friendly template develops a design for allowing making an easy to operate admin dashboard. This admin dashboard can be effective to manage their company website for improving e-commerce channel, CRM (Customer Relationship Management), SAAS (Software as a Service) and CMS (Content Management System). All these factors are related to the quality management of a company that can draw the attention of potential customers in a completive market structure. Focus of this research is to develop an idea regarding mechatronics within a manufacturing sector and in which way it accelerates the company’s value in market. In the introduction part, main aim, objective and research question has been reflected in this study. The literature section has provided idea of admin template, concept of quality management service within Indian manufacturing Industry. The research paper has considered secondary data collection method with themes to identify the result. It has been found that, Indian manufacturing sector do not have impended mechatronics as such for their quality management process. They develop other aspects of quality management and example from other countries, which uses such admin template like mechatronics, are discussed to understand its positive effect.