The peculiarities of emotional and mental resources of the Republic of Kazakhstan cancer service medical workers

2020

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DOI 10.52532/2663-4864-2020-4-58-18-23
Data confidence 70 medium
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Abstract

Relevance: Medical workers render assistance in conditions of constant increased emotional stress. They experience various psychological problems, a decrease in emotional and mental resources. A marked decrease in medical workers’ emotional resources makes it difficult to establish psychological contact with the patient, complicates patient interaction and providing the necessary emotional support, and adversely affects the preservation of medical workers’ emotional stability, psychological reliability, and professional image. The study aimed to reveal the peculiarities of emotional and mental resources of cancer clinic medical workers. Results: The study showed that a successful professional activity of a medical worker requires such psychic features as a high level of communicative competence in dealing with patients and their relatives; a medical worker’s independence and autonomy, self-confidence, and stability in various situations, combined with flexible behavior in changing non-standard professional situations; a high degree of resistance to stress, emotional and informational overload; the presence of developed adaptation and compensation mechanisms. Conclusion: The formedness of a medical worker’s mental self-regulation methods and techniques, mastering psychological and emotional adaptation and compensation mechanisms contribute to the development and formation of high emotional stability, the ability to withstand stress, and increase job satisfaction.