Critical Success Factors of ERP Systems: Kazakhstan Perspective

2013

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DOI 10.14257/astl.2013.29.55
Data confidence 70 medium
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Abstract

The primary objective of this research is to find out what are the critical factors in implementing Enterprise Resource Planning system in the Republic of Kazakhstan. These critical factors can be utilized in design and implementation of ERP systems in Kazakhstan. The survey has been conducted by distribution of questionnaires focusing on local companies which has either implemented or been implementing ERP system. It has been found that most of the respondents are aware of the ERP system, and companies where they work actually were implementing or had implemented the ERP system. Based on the results of our study it is noted that despite some difficulties in identifying right target for the survey overall positive impression was observed, as most projects were implemented successfully. This research concludes that gradually the ERP system is becoming widespread in Kazakhstan although mainly among large corporations, and there are some constraints for the wide implementation of the system such as the cost, not real commitment of whole organisation, not being educated and trained and on its advantages as a whole.