Abstract
Having introduced in the XX century, fast industrialization, emergence of intellectual technologies and the leap to mass digitalization have given an impetus to global urbanization. In turn, this process has changed city life. In order to maintain the connection and stability between the human and the environment, big data, information and communication technologies (ICT), sensory and innovation technologies, tools based on Internet of Things (IoT) and place of production has led new products and services to expand. The industrialization and urbanization processes required cities to be flexible for innovation technologies called “smart cities”. The article is devoted to study “smart city” phenomenon in the Republic of Kazakhstan. Number of approaches towards definitions of “smart city” has been analyzed, and the definition of “smart cities” has been proposed on 3 parameters. The purpose of the work is to identify the technology introduction and technology use peculiarities to solve city problems in Astana city. The result of innovation technology introduction is becoming more predictable, i.e. technology availability is not a key to become “the smart” city. The much more significant issue is whether the citizens use “technological and smart solution”, or it remains unnecessary. Consequences of technology introduction have been analyzed. In addition, the effectiveness of ICT use has been considered.