Abstract
This article compares visitor experiences at the Gulag History Museum in Moscow and the NKVD Prison Museum in Tomsk, Siberia. The museums differ in the production of authenticity in the museum experience. The Moscow museum has no direct relationship to a site of memory and therefore utilizes constructed forms of authenticity. In contrast, the Tomsk museum makes use of objective authenticity given its location in an original prison building. The museums share a stated mission to produce a cosmopolitan mode of remembering based on universal values and empathy for victims with a preventive mission for the sake of the future. The article examines original data from visitor focus groups to understand the emotional impact of these museums. The Moscow museum manufactures the atmosphere of the Gulag through interactive sensory stimulation. We found that this can meet resistance from visitors who sense that their emotions are being manipulated. We found that the Tomsk museum directly elicits strong emotional responses but responses could also include dark tourist titillation. In conclusion, we consider how these findings speak to debates around the tension between cosmopolitan, antagonistic, and agonistic modes of remembering.