Abstract
The results of the study and the development of an effective business process management information system (IS) made it possible to conduct an analysis in the experimental conditions of an information technology (IT) company using project management tools in the field of information technology in the sphere of telecommunications. A wide analysis of the mechanisms, models and systems for processing distributed spatial information using information technologies has been carried out, and it has been determined that none of the presented tools can fully satisfy the requirements for processing heterogeneous data when creating information systems. A model for processing and managing heterogeneous spatial information based on data access technologies is constructed, a diagram of information flows is presented, and a mechanism for effective data management is described. The algorithm of the data processing module is presented, which allows access to any sources of information necessary for making a management decision. The methodology for designing an information system has been improved using a model for processing heterogeneous spatial information, taking into account the requirements for a decision support system. This is done so that in the digital age, people focus on the production and trade of products and services through digitized data, information and knowledge. This new infrastructure not only helps people to do better and faster than in previous eras, but opens up new ways of control, coordination, and cooperation in activities with lower costs, regulated by the law of decreasing costs. That is, due to the properties of digital goods, the cost of a unit of marginal or additional output is gradually decreasing, while the number of all other factors of production remains constant.