Methods and techniques for evaluating effectiveness of information technology implementation into business processes

Andrzej Smolarz, Elena М. Kuzmina, Svetlana А. Yaremko, Ruslana V. Ignatovska, Tetiana Sichko, Saule S. Smailova

2018

Closed access Metadata (CSL-JSON)
DOI 10.1117/12.2500620
Data confidence 70 medium
How this score is calculated

It is built from checkable properties of the record itself: whether the article has a DOI, how many independent sources confirmed its data, whether the required fields are filled in, and how recent the latest confirmation is. Disagreement between sources and a missing identifier lower it. A value of 80 or above means the record was published without further checking; 60 to 79 means it is published at reduced confidence, with a manual check advisable. A record verified by an editor by hand is never pushed below 90 by a recalculation. This scores our data about the article, not the article itself.

Abstract

The article studies the methods of evaluating the effectiveness of the information technology implementation into an enterprise’s business processes. The criteria of the effectiveness of IT solutions implementation are researched. The main characteristics and peculiarities of existing methods for evaluating the effectiveness of IT implementation are analyzed to determine the optimal one. A comprehensive methodology for evaluating the effectiveness of IT implementation is proposed. This methodology allows to accurately evaluate the effectiveness of business process implementation; to identify problems with help of the business process automation; to identify issues to be solved; to evaluate the expected results, and to justify the optimal strategy for management basing on IT solutions.