RECEIVING PUBLIC SERVICES THROUGH MOBILE APPLICATIONS IN THE REPUBLIC OF KAZAKHSTAN

2021

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DOI 10.54596/2309-6977-2021-2-153-160
Data confidence 70 medium
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Abstract

This article examines the interaction of citizens with government agencies when they receive public services through mobile applications. A comparative analysis of existing mobile applications for the availability of necessary functions for service recipients is carried out. The authors' position on the existing problems in obtaining public services independently is presented and ways to popularize the use of mobile applications among the population are proposed.