Abstract
Nowadays, chatbots are used only on a few websites. People can’t always adapt to the design of every website, so they need an assistant for that. On every website, a chatbot can find its calling, and it can be used for different needs, and for solving different problems. One of the main problems on the Internet is copyright infringement, copying other people’s sites. Various fake websites copy official sources, and these types of fraud disguise all sorts of links as normal official links, and people often fall for this deception. Such websites may also use chatbots for their evil designs. By spreading scam links using chatbots, scammers can gain access to users’ data, social media accounts, bank card details, and other important data. Therefore, there is a need for a thorough study of chatbots, as well as their correct and effective use. A chatbot is a multifaceted product that can be used in any area of life, from simple information searches to education and medicine. This article will present some types of chatbots, as well as information on where they can be used and for what needs. The purpose of the article is to analyze the effectiveness of chatbots and also offer some methods for determining the effectiveness of using a chatbot. There will be information about the first chatbots, about the trends of our days. Also in this article, a functioning chatbot model will be presented, which will be used in one of the most popular communication platforms, Discord.