Burnout Among Hospital Nurses in Kazakhstan

Makhigul Maxudova, Dinara Ospanova, Areti Stavropoulou, Lyazzat Alibekova, Gulnar Sultanova, Galina V. Veklenko, Kundyzay Tobzhanova

2025

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DOI 10.3390/nursrep15030092
Data confidence 70 medium
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Abstract

Background: Burnout is an important psychological condition that affects the work performance of nurses. It occurs under long-term psychological or emotional stress associated with the work of a nurse. As a result, symptoms such as emotional exhaustion (EE), depersonalization (DP), and reduced personal accomplishment (PA) may be experienced. The purpose of this study was to determine the syndrome of “burnout” using three subscales—emotional exhaustion (EE), depersonalization (DP), and reduced personal accomplishment (PA)—among nurses providing round-the-clock nursing care in multidisciplinary hospitals in the Republic of Kazakhstan. Methods: A cross-sectional study was conducted among nurses in the Republic of Kazakhstan working in round-the-clock care. In total, 284 respondents participated in the online survey. The Maslach Burnout Inventory for Medical Personnel (MBI-HSS-MP) was used for collecting data. Results: The results demonstrated that burnout occurred among 61.97% of hospital nurses in the Republic of Kazakhstan. EE was identified among 29.23% of the respondents, DP in 60.92% of the respondents, and PA in 38.73%. Burnout, according to these indicators, occurred in 25.7% (EE), 19.37% (DP), and 12.68% (PA) of nurses. The level of burnout was higher among young nursing specialists and more frequent in the southern region of the Republic of Kazakhstan. Conclusions: This study revealed a high level of burnout among nurses providing round-the-clock care in multidisciplinary hospital settings. These findings have implications for further research into the impact of burnout on nurses’ work and for developing interventions to reduce potential risks to nursing staff health and improving the quality of nursing care.