Abstract
The article analyzes typical problems of network infrastructure in higher education institutions within the context of the growing digitalization of the educational environment. Reliable university computer networks are essential for ensuring stable access to educational platforms, learning management systems, and other digital services. The study is based on the analysis of statistical data and the results of a survey conducted among students and faculty members of Karaganda Industrial University in 2024 and 2026. The research identified the main issues affecting network infrastructure performance, including unstable Internet connectivity, insufficient Wi-Fi coverage, decreased performance of educational platforms during peak loads, and certain information security concerns. The comparative analysis demonstrates a positive trend in user satisfaction with the university network infrastructure and highlights the importance of continuous monitoring and modernization of campus network systems.