Abstract
This article analyzes and compares the e-government portal of the Republic of Kazakhstan with e-government platforms in other countries. It also assesses the provision of digital public services and draws on international experience, including that of Poland, to propose ways of improving service quality in Kazakhstan. Due to the rapid development of the information society, public authorities have to swiftly respond to emerging challenges, including by establishing an appropriate legal framework. In this context, the development of theoretical approaches, a sound legal basis, and clearly defined administrative procedures are of key importance.