Assessment of the effectiveness of the University’s digital transformation

2026

Full text Open access: Gold Metadata (CSL-JSON)
DOI 10.1016/j.procs.2026.04.141
Data confidence 70 medium
How this score is calculated

It is built from checkable properties of the record itself: whether the article has a DOI, how many independent sources confirmed its data, whether the required fields are filled in, and how recent the latest confirmation is. Disagreement between sources and a missing identifier lower it. A value of 80 or above means the record was published without further checking; 60 to 79 means it is published at reduced confidence, with a manual check advisable. A record verified by an editor by hand is never pushed below 90 by a recalculation. This scores our data about the article, not the article itself.

Abstract

This paper examines the effectiveness of digital transformation in a modern university environment, focusing on the evaluation of organizational, technological, and educational changes. A comprehensive assessment framework is proposed based on the Campus Digital Index (CDI), integrating process automation, data quality, system interoperability, and digital competencies. BPMN modeling is applied to analyze existing workflows (AS-IS) and develop optimized digital processes (TO-BE). The models support quantification of improvements including reduced execution time, lower error rates, operational cost reduction, and enhanced user experience. Findings demonstrate that structured digital transformation significantly improves transparency, process consistency, and decision-making efficiency, enabling a data-driven academic ecosystem.