Enhancing tourism insurance operations in the era of digital technologies

2026

Full text Open access: Gold Metadata (CSL-JSON)
DOI 10.70413/si-v04-i34-s40281
Data confidence 70 medium
How this score is calculated

It is built from checkable properties of the record itself: whether the article has a DOI, how many independent sources confirmed its data, whether the required fields are filled in, and how recent the latest confirmation is. Disagreement between sources and a missing identifier lower it. A value of 80 or above means the record was published without further checking; 60 to 79 means it is published at reduced confidence, with a manual check advisable. A record verified by an editor by hand is never pushed below 90 by a recalculation. This scores our data about the article, not the article itself.

Abstract

The swift advancement of digital technologies has profoundly reshaped many areas of the economy, including both tourism and insurance. In today’s environment, incorporating digital tools and platforms into tourism insurance services is essential for improving efficiency, expanding access, and increasing customer satisfaction. This study explores the significance of enhancing tourism insurance operations through the use of digital technologies. It demonstrates how innovations such as online insurance systems, mobile applications, big data analytics, and artificial intelligence can streamline procedures, facilitate policy issuance, and improve risk management within the tourism industry. Furthermore, the research underscores the importance of raising awareness and ensuring wider availability of tourism insurance services, particularly in emerging tourism markets. Overall, the findings indicate that the effective adoption of digital technologies can help build a more dependable, transparent, and customer-focused tourism insurance system.