Abstract
The pharmaceutical industry in Kazakhstan faces increasing demand for qualified personnel caused by rapid technological developments, changes in the regulatory environment and the growing role of inter-organizational collaboration. At the same time, there is a shortage of professional specialists, which complicates personnel recruitment and requires a rethinking of personnel policies. Aim of the study: To analyse the current workforce distribution, educational level, personnel recruitment issues, and professional skills requirements, as well as to develop recommendations to overcome personnel challenges in the pharmaceutical industry. Methods: The survey covered demographic data, professional roles, recruitment issues, skill requirements and prospects for collaboration in the pharmaceutical industry. Four hundred twenty-three people participated, of which 405 valid questionnaires remained after excluding incomplete responses. Data were collected through a secure online platform, and from paper forms, they were entered manually. The analysis aimed to identify trends in the workforce composition, recruitment issues and key skill requirements. Results: The survey identified significant gaps in staffing, the most in-demand skills and key competencies, and the relevance of inter-organizational interaction strategies. The study results highlight the need to develop comprehensive approaches to solving recruitment problems, improving educational programs, and adapting HR policies to the current needs of the industry.