Abstract
The focus of this book chapter is to explore digital literacy (DL) skills in the context of people-centered governance in Kazakhstan. DL has become important, particularly in developing countries, as it is seen as a key factor in enhancing individual participation. The aim is to examine DL in people-centered governance, noting the importance of putting individuals at the center of decision-making processes. To provide a deeper understanding of these concepts, the case of Astana IT University will be utilized to analyze the intersection of DL and people-centered governance in Kazakhstan. By employing a case study methodology, this research seeks to generate insights that can apply to other IT-focused universities in Kazakhstan and Central Asia. Through a detailed analysis, this research aims to contribute to existing research on DL and people-centered governance in the context of higher education institutions. By highlighting these concepts, the research seeks to inform both policy theory and practice to enhance DL skills and promote a more inclusive governance approach in the region.