ANALYSIS OF THE BASIC CONCEPTS OF EMOTIONAL INTELLIGENCE, METHODS OF ITS MEASUREMENT AND IMPACT ON THE PROFESSIONAL ACTIVITIES OF TEACHERS

Korlan YESTAYEVA, Mukhametzhanova Aigul Olzhabayevna

2025

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DOI 10.48081/jozm6956
Data confidence 70 medium
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Abstract

This article reveals the importance of developing the emotional intelligence of teachers, taking into account the rapid changes in society, high professional standards and the need for effective interaction. The purpose of this study is to analyze the basic concepts of emotional intelligence, develop methods for measuring this indicator, and assess the impact of the level of emotional intelligence on the work of teachers. This study applies a mixed methodological approach, combining both qualitative and quantitative research methods to provide a comprehensive analysis of emotional intelligence in the activities of a teacher. The significance of this study lies in the fact that emotional intelligence, including the ability to understand, manage and effectively express one’s emotions, as well as to understand and influence the emotions of other people, is integral in the educational environment. By analyzing the fundamental concepts of EI and its impact on teaching, this study provides valuable insights on how teachers can improve their interpersonal relationships, classroom management, and overall effectiveness in their roles. Teachers’ understanding and development of EI can lead to improved student outcomes, stronger teacher-student relationships, and the formation of a more positive and productive educational environment. The study also highlights the importance of measuring and developing teachers’ EI, offering practical recommendations for educational institutions. The results of the study confirm the important influence of emotional intelligence on the professional activities of teachers, showing that teachers with a higher level of emotional intelligence have a greater ability to effectively manage their emotions, constructive communication and conflict resolution in the educational environment. These results can be used to improve the professional training of teachers and the introduction of programs for the development of emotional intelligence in educational institutions. Keywords: emotions, intelligence, professional activity, teacher, relationships, student, class, education, environment.