Аннотация
This article discusses the application of Project Management methods in the development of a set of projects. The result of one of which will be the development of an effective methodology for formalizing a complex business process and on the basis of this methodology the development of models and methods for building and automating a single business process of the licensing process of the Republic of Kazakhstan. To date, conducted a systematic analysis of the business process in the system of governance and management of companies and the characteristics of complex business processes: the essence and content, as well as the essence of management of the company's business process. Methodologies for formalizing a complex business process based on specialized models are considered: strategic, conceptual, logical and procedural, each of which is designed to model certain aspects of the business process.