Аннотация
This article discusses the implementation of digitalization as a factor in improving management efficiency in the maritime industry, with a special focus on the certification process. The study includes a literature review, analysis of studies and reports by foreign scholars, as well as expert interviews and surveys of professionals. There are many studies on the implementation of digitalization in different areas of the world economy. Western European countries in general pay serious attention to the problems of digitalization, in the maritime industry the leaders in studying and solving the problems of digitalization are Denmark and Singapore. However, for the maritime industry of Kazakhstan, due to its “youth”, the study of the problems of digitalization and its impact on improving the efficiency of management decisions and reducing costs in production has the character of scientific novelty. As the maritime industry evolves, digitalization offers new opportunities to improve management practices and outcomes. One area where digitalization can have a significant impact is in the certification process. Overall, the article highlights the potential of digitalization to improve management practices and outcomes in the maritime industry. Real-life case studies from overseas companies are provided to illustrate how these technologies can be used to improve results and remain competitive in the maritime industry. The ideas and recommendations presented in this study can help shipping companies to optimize certification processes and improve operational efficiency. The article concludes by emphasizing the importance of staying abreast of the latest digital developments and incorporating these tools into the decision-making process.