Аннотация
Civil participation of the population in Kazakhstan is considered one of the most important factors in the development of local government system, while the actual level of participation remains at a low level. The forms of manifestation of civil and social participation of the population in the realization of citizens’ rights to governance are limited, and social passivity is a characteristic feature for residents of local regions. The relevance of the research work is determined by the need to activate the civil participation of the population in the activities of Local Self-Government Bodies in Turkestan as a typical representative of a small urban district. The primary purpose of the research work is to find and substantiate ways to activate the civil participation of the population in the activities of Local Self-Government Bodies in Turkestan. Research methods such as Descriptive analytics (Nearest Neighbor Analysis), Diagnostic analytics (Pearson’s R - Spearman Correlation) and Predictive analytics (Neural Networks - Multilayer Perceptron) were used. Statistical and Analytical research was carried out using SPSS and R statistics software. A sociological survey was conducted among residents of Turkestan, and other materials were collected from such sources as the results of structural appeals of citizens to the administration of Turkestan and the results of the activities of the administration of Turkestan in the field of working with citizens’ appeals. As a result, the main causes of problems of civil activity of the population in Turkestan were identified and the “Solution Tree” method was used to solve the main problems in this region.