Аннотация
The article deals with the issues of concluding bank account and bank deposit agreements remotely, the mandatory conditions for such agreements, as well as the issues of providing electronic services in an online format. The analysis of the means of customer identification used by banks in the provision of electronic banking services is carried out. The concept of an electronic document in accordance with the banking legislation of the Republic of Kazakhstan is considered, and a proposal is put forward to improve the current version of the concept of an electronic document provided for by the legislation of the Republic of Kazakhstan on an electronic document and an electronic digital signature.