Аннотация
The paper deals with techniques of identification of hybrid administrative business processes. The identification of business processes and the determination of their boundaries is an important stage in business process modeling. Literature review shows that the definition of the boundaries of processes and the separation of one process from another is ambiguous and domain specific. Before making decisions on modeling business processes of state bodies, it is advisable to clearly see and evaluate the existing picture of activity. The easiest way to do this is in the format of an organizational-functional model (Zachman methodology). To fix it first, it is written “why” (goals) and “what” (functions), and then it is written “how” and “why” (technology of activity). That is, the process of developing a business model itself reflects the real path of the organization in the transition from a function-oriented structure to a process-oriented one.