Аннотация
The use of chatbots these days is reflected in almost all spheres of activity: from e-commerce to industry and education. In this study we have highlighted some important features of using chatbots in the educational process, studied the practice of their use in higher education institutions, which allowed us to identify the main advantages and disadvantages of their use, as well as to formulate general recommendations aimed at improving the effectiveness of their use in the educational process. Among other things, the paper considers the prospects and theoretical aspects of the relevance and effectiveness of using chatbots in the educational process, acting as a tool to improve the interaction between teachers and students in terms of organizational and methodological issues. This article considers artificial intelligence and the use, advantages and disadvantages of using chatbots in the virtual learning of future teachers of computer science. An analysis and classification of chatbots is made and proposed. The results of the experiment consisting in the application of the developed in the course of the study chat-bot in the educational process are presented. Teachers and students in the specialty "Informatics" took part in the experiment. The experiment proved the effectiveness of the chat-bot application in the classroom. The results confirm our hypothesis that for effective organization of intelligent learning teachers need appropriate virtual assistants in the form of chatbots. The results of this study allow us to improve the experience of using chatbots in the educational environment with the help of intelligent modeling.