ENHANCING THE ECONOMIC EFFICIENCY OF PUBLIC SERVICES THROUGH THE IMPLEMENTATION OF INCLUSIVE POLICIES

2025

Полный текст Открытый доступ: Gold Метаданные (CSL-JSON)
DOI 10.51579/1563-2415.2025.-4.21
Достоверность данных 70 средняя
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Аннотация

In the context of increasing socio-demographic complexity and rising demand for equitable public services, inclusive policy has become a strategic priority in public administration. This study evaluates the economic efficiency of integrating inclusive approaches into Kazakhstan’s public service system, with a particular focus on services for children with special needs. The research is based on international comparative analysis, statistical data, and economic modeling. Theoretical frameworks such as Social Justice Theory, New Public Management, and Participatory Democracy Theory serve as the foundation. Evidence from Canada, Finland, Germany, and Japan demonstrates that inclusive policy reduces healthcare costs, expands labor market participation, and generates long-term returns on investment through GDP multiplier effects. In Kazakhstan, the number of children with special needs increased by 65.8% between 2020 and 2024, highlighting the urgency of reforms in education, healthcare, and social protection. Economic models developed in the study quantify savings in healthcare expenditures, potential growth of tax revenues, and projected demand for public services. The results indicate that inclusive governance is an effective mechanism for reducing social inequality while ensuring fiscal stability and institutional resilience. The proposed framework offers practical, evidence-based instruments for designing, evaluating, and optimizing inclusive public service delivery. This approach strengthens the foundations of sustainable development and supports long-term national competitiveness.